Privacy Policy
Cookies
This website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help websites function effectively and provide a better user experience.
How We Use Cookies
We use cookies for a variety of purposes, including improving website performance and functionality. In most cases, there are no standard options for disabling cookies without affecting certain features of the website. If you are unsure whether you need them, it is recommended that you leave cookies enabled, as they may be necessary for services you use on the site.
Managing Cookies
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality and performance of this website, as well as other websites you visit. Certain features and services may not operate correctly if cookies are disabled.
GDPR (General Data Protection Regulations)
Felgate and Partners take privacy very seriously. We may collect specific personal information from our website, written correspondence or telephone calls to ensure a tailored service can be provided to our customers and users. We respect the UK-GDPR and follow the UK Data Protection Act 2018. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re required by law.
What information we collect
When you contact us by email, telephone, or otherwise engage our services, we collect personal information such as your name, job title, email address, telephone number, and the organisation you work for, where provided.
When you purchase a service from us, we will collect your name, contact details, and any other personal information you provide that is necessary to deliver the services requested.
Where you do business with us, we also collect your business name and bank details, and we will maintain records of invoices issued and payments received.
Where we store your information
When you contact us by telephone or email, we store your information in our contact database, as well as the mailboxes used to deliver the email. When you buy a service from us, your information will also be stored in our accounting software – these services help us manage our client’s contact data, user account information and accounting information. Our chosen systems are chosen partly for their commitment to security.